Customer-Led Strategy Engagement CASE STUDY

The Cisco GES team was a newly formed senior team, charged with driving transformation enabling sales teams to have greater impact and success. Experienced team members, the team needed to align on purpose and their strategic direction.

The leader asked Innovate21 to help the leadership team to clarify their value proposition, enable the SLT on-board and know how they contribute to the desired outcomes.

Our approach used a mix of workshops, individual activity and supported 1-1’s to achieve the outcomes within four weeks.

“The approach enabled our new team to think strategically about our future and what we need to do for our customers. It enabled us come together, align and agree on what we had to achieve. This was a thoroughly valuable investment of our time, and provides the foundation for our team to be successful.”